[reportlab-users] TTF font within reportlab created pdf

[Britt Hibbert]

Hi Robin,


I am using reportlab 1.9. I will upgrade to the latest version, thanks for
this tip. I've found out that the error message I  mentioned  - "Cannot
extract the embedded font" was actually seen on Win XP.

thanks again for your help.

Britt Hibbert

----- Original Message ----- 
From: "Robin Becker" <robin at reportlab.com>
To: "Support list for users of Reportlab software"
<reportlab-users at reportlab.com>
Sent: Wednesday, January 11, 2006 4:54 PM
Subject: Re: [reportlab-users] TTF font within reportlab created pdf


> Britt Hibbert wrote:
> > Hi again, and thanks all for your responses to my last question.
> >
> > The report that I have created for a client uses a TrueType font in it .
Some of the customers that my client has passed this document on to have
experienced issues opening the document.  As far as I can tell , all of
these customers are using MAC's. Again forgive my ignorance of pdf's and
TTF's, but would there be any reason that a MAC would have an issue with a
font embedded into a pdf if this font was a TTF ?  In one case, a customer
was able to open the document, but sections of the document using the font
did not display.  In another case, one of the users reported getting this
message:
> >
> > "Cannot extract the embedded font - {long archaic font descrptor
omitted} - Some characters may not display or print correctly.
> >
> > Does anyone have an idea on what could be causing this issue, and a
possible fix for it?
> >
> > Thanks in advance for any help
> >
> > Britt Hibbert
>
> .....
>
> What version of reportlab/macos are you/they using? It's possible we
> have fixed something. We do have customers using the mac platform (both
> os 9 and x) so it maye be something we've fixed.
> -- 
> Robin Becker
>
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