[DogParkList] Fwd: Another happy customer

[Don Agro]

Sounds like Randy is off his meds :)

Begin forwarded message:

> From: Randy NV0U <randy.nv0u at gmail.com>
> Date: August 24, 2005 10:32:49 PM EDT (CA)
> To: Don Agro <dagro at dogparksoftware.com>
> Subject: Re: Another happy customer
>
> On Aug 24, 2005, at 1:09 AM, Don Agro wrote:
>
>> Hi Randy,
>>
>> You never emailed me even once to complain but instead slagged off  
>> the program in public -
>>
>> <http://www.eham.net/reviews/detail/2878>

> No I did not. I gave your program a review. Just like when I review  
> anything else out there. I did not write to George Lucas when I  
> complained about Jar Jar Binks in Episode I and I am not going to  
> write anyone else when I review something they produce, create,  
> make, build, whatever. Same goes with Kenwood, Yaesu, Icom, you, or  
> anyone else in the ham radio game.
>
> Reviews I have done in the past that I can find off the top of my  
> head:
> http://randyrathbun.org/index.php?s=review
> http://www.amazon.com/gp/cdp/member-reviews/AYMYSI7ZL1XGS/ 
> ref=cm_pdp_content_reviews/002-0109946-8809600
>
>
>> If you had bothered to email me I could have told you that the  
>> date format is up to you and how you set it in your system  
>> preferences - and - VK0SJ can be logged as Macquarie Island like  
>> this "VK0SJ-M". The "-M" is there in BIG RED LETTERS and is  
>> stripped off b fore being sent to ADIF. Ambiguous calls like this  
>> are dealt with at length in the manual.
>>
>
> Can you point me to that spot in the manual? Clicking MacLogger DX  
> | Online Manual:
> http://www.dogparksoftware.com/MacLoggerDX/Manual/Pages/ 
> logpanel.html - Nothing there in big red letters.
> http://www.dogparksoftware.com/MacLoggerDX/MacLoggerDX_Manual.html  
> - Nothing here about ambiguous calls or big red letters.
> http://www.dogparksoftware.com/MacLoggerDX/Manual/Pages/faq.html -  
> Nope. Still nothing.
>
> I figured this part out after about 2 hours of digging through the  
> data files and finally noticed the VK0-M entry. After trying to  
> enter VK0SJ/M, VK0SM (is the - a wild card I wondered? Since there  
> is nothing in the manual per the above pages I was trying  
> everything) I finally tried VK0SJ-M and it took.
>
> Like I said in my review - I don't like having a program change my  
> data after I hack it. That is my only beef with the way you handle  
> that function.
>
> As for the date - where is that in the manual?
>
>
>> If you find these problems "REALLY annoying" as you said in your  
>> review - why didn't you spend the 10 seconds to send me an email  
>> instead of whining about it on eHam ?
>>
>
> As I said, I don't contact folks about their products before I do a  
> review. I use a product for a long time before I ever give it a  
> review. Hell, I even ended up purchasing your program so that I  
> could finish entering my old log books so I could give the program  
> a review. In other words, I go way out of my way to beat the hell  
> out of the thing and try to get around the problems. In the two  
> annoying things I posted on eHam, I could not get around those  
> problems as they are not documented in the manual, as I show above.
>
>
>> If the flaws in MacLoggerDX are so egregious and so painfully  
>> obvious then why don't you write something better than MacLoggerDX
>>
>
> Already have started. Started Monday night as a matter of fact. As  
> soon as I get some more UI stuff done I will be posting it on  
> SourceForge. However, I must decline any future offer from you to  
> donate to the source. You have a really thin skin it seems and I am  
> not going to piss off my users like your message has pissed me off.
>
>
>> or get involved and share your superior design expertise with the  
>> developer and the other users instead of just whining away on eHam  
>> where the only effect will be to hasten the demise of the product  
>> in a field where there are very few people willing to devote their  
>> time and energy.
>
> This sounds like sour grapes to me, Don. Therefore, I am going to  
> let that comment slide.
>
> If you are that unhappy with my review, then you are more than  
> welcome to refund my $99 and I will be more than happy to quit  
> using your software.
>
> However I don't think you want to do that and at this point in time  
> I don't want you to. If you read the entire review I said your  
> program was pretty damn good even though parts of it really annoyed  
> me. That still stands.
>
> Randy Rathbun NV0U
> As Yet Unnamed SourceForge Project

73 Don Agro VE3VRW

D o g   P a r k   S o f t w a r e   L t d .

email: dagro at dogparksoftware.com
   www: http://www.dogparksoftware.com
     iChat AV:dogpark at mac.com